Change your plan or screen count
Add or remove licenses at any time, and what happens to the money in each direction.
Owners, Admins, and Billing Managers can do this.
- Go to Settings > Billing & subscription.
- Choose Manage subscription.
- Choose Update subscription.
- In Quantity, enter the total number of screens you want, then Continue.
- Review and Confirm.
The quantity field is a total, not an increment. To go from 10 screens to 12, enter 12.
Adding licenses
Licenses are available immediately, so a screen you connect afterwards has one waiting. Billing for the change follows our terms of service.
Add before a rollout rather than during it. Connecting a screen with no license free fails outright rather than queueing.
Removing licenses
Free the licenses first. If you reduce the screen count below the screens in use, Screenly disables the excess screens automatically, and you don't choose which ones. A notification in the dashboard gives the new subscription size and how many screens were disabled, for example "Subscription updated to 1 screen. 1 screen disabled."
So disable the screens you are giving up yourself, check that enough licenses are available on the billing page, then reduce.
Changing plan
Switch plan, next to your plan on the billing page, opens the Plans page, which compares Starter, Business, and Enterprise with monthly and yearly prices. Choosing Starter or Business there takes you to the same portal. An upgrade takes effect immediately, and everything carries over untouched.
Two things to check before downgrading.
Seats first. Starter has two, and dropping to it disables the excess members automatically, with no say from you over which ones. A notification in the dashboard says how many were disabled. Remove the members you mean to remove before you downgrade. See Manage members.
Then the features you are relying on. SAML, linked workspaces, shared playlists, and audit logs are Enterprise, and 4K is Business and above. A downgrade stops them.
Minimums still apply
Enterprise bills for 25 screens whatever quantity you enter. Reducing below that minimum does not reduce the bill below it. Starter and Business have no minimum beyond 1 screen.