What an account is

A key ring, not a filing cabinet. Your account holds your identity and your workspace memberships, and nothing else.

Your account holds your email address, how you sign in, and the list of workspaces you belong to. That is all it holds.

Screens, content, playlists, labels, and apps do not belong to your account. They belong to workspaces.

Why the distinction matters

Leaving an organization does not delete your account. If your membership of a workspace is removed, the account still exists and your other workspaces are untouched. Nothing you made in the workspace you left is affected either, because it belonged to the workspace rather than to you.

Your settings follow you. Passkeys, two-factor, your time zone, and your theme are all personal, and all work in every workspace you belong to.

Somebody else's account cannot be borrowed. There are no shared credentials to hand over, because there are no passwords. Everyone gets their own account and is invited to the workspace.

Account settings versus workspace settings

Two different places, and this is the single most common reason for looking in the wrong one.

Your own settings open from Account settings in the account menu at the bottom of the sidebar. The workspace's open from Settings in the sidebar.

Yours, under Account settingsThe workspace's, under Settings
Name, email, company, time zoneWorkspace name and branding
ThemeMembers, roles, and invitations
Passkeys and two-factorAPI tokens, SAML, Tailscale
Your personal support PINIntegrations, notifications, billing

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