Compliance

Records and evidence

Some reviews ask for more than a secure screen. They ask for evidence of what it showed, when, and who changed it. Screenly keeps three kinds of record today: proof of play on request, audit logs on the Enterprise plan, and screenshots. How long the records are kept, and how to export them, is not published yet.

  • 01 Proof of play, on request
  • 02 Audit logs on Enterprise
  • 03 Retention and export not stated yet

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Which rules ask for records

A rate on a bank's lobby screen, a notice a public body must post, a drill message on a campus: in each case the organization may have to show later that the screen displayed it. FINRA Rule 2210 asks broker-dealers for the dates a communication was used and who approved it, and SEC Rule 17a-4 sets how long records are kept. The Clery Act asks colleges to document their emergency tests, and open meeting laws ask public bodies to post notices for a set period. None of these rules is about signage alone, and each organization decides what its screens must prove. The glossary defines each rule.

The records Screenly keeps

  1. 01

    Proof of play

    Applies to: Any screen, on request

    Each item a screen played, for how long and why it ended, including anything that failed to load. A ScreenlyOS device keeps its records for up to 31 days through an outage and uploads them when it reconnects. It is off by default, and the dashboard does not show the records yet.

    What proof of play is
  2. 02

    Audit logs

    Applies to: Enterprise

    Each action a user took in the account, and when. The retention period, export and forwarding to a SIEM are not stated yet.

  3. 03

    Screenshots

    A picture of what a screen showed, about every 15 minutes and on demand. They show one moment, not a history, and privacy mode turns them off for sensitive screens.

    What a screen sends

What a records review asks, and where Screenly stands

TopicWhere Screenly stands
A record of what each screen playedProof of play, on request
A record of who changed content, and whenAudit logs on the Enterprise plan
A second person's approval, recordedNot confirmed
Records kept for two to three yearsRetention not stated
Export, or forwarding to a SIEMNot stated

Questions

Does Screenly keep a record of what each screen played?

Yes, on any screen, on request. Proof of play records each item a screen played and for how long, including anything that failed to load, and a ScreenlyOS device keeps the records for up to 31 days through an outage. It is off by default, and the dashboard does not show the records yet.

Is there an audit log?

Enterprise accounts see each action a user took and when. Retention, export and SIEM forwarding are not stated yet.

How long are audit logs and records kept?

Not stated. The retention period for audit logs is not published. Proof of play records wait on a ScreenlyOS device for up to 31 days through an outage.

Can audit logs be forwarded to our SIEM?

No. Audit logs are on the Enterprise plan, and forwarding them to a SIEM is not stated.

Can screens meet FINRA Rule 2210 for broker-dealer communications?

Partly. Audit logs on the Enterprise plan record who changed what and when. A recorded approval step before content goes live is not confirmed.

Are records kept as SEC Rule 17a-4 requires?

No. Audit logs exist on the Enterprise plan, but their retention period and export are not stated, so they cannot be relied on for 17a-4 record keeping.

Put Screenly on your screens

Book a demo and we will walk you and your IT team through it, or start a free trial on a screen you already have.